Job description
Join our team!We're looking for a friendly and flexible Front Office Employee to join our team at Hotel Fita. As the first point of contact, you'll play a crucial role in creating an unforgettable experience for our guests.
About the JobAs a Front Office Employee, you'll:

• Welcome guests with a warm smile and provide information
• Check guests in and out
• Answer questions and handle phone calls and emails
• Perform administrative tasks with care
• Identify opportunities to improve our processes

What We're Looking For

• A friendly and hospitable personality
• Flexibility and adaptability
• Strong communication and organizational skills
• A passion for providing excellent customer service

About Hotel FitaWe're a comfortable, intimate, and homely hotel with 21 rooms, located in the Museum Quarter. We pride ourselves on providing personal service and tailor-made hospitality to our guests. Our goal is to create an excellent experience for every guest, from check-in to check-out.If you're interested in joining our team, apply today!
What You'll Get

• 25% discount on staff prices at over 20 affiliated restaurants and bars
• A free gym membership
• Always on the guest list for our nightclubs
• Opportunities for personal and professional development
• 25 vacation days per year for full-time employees
• An annual vacation bonus of 8%
• A well-structured pension plan

Job requirements
What we are looking for:

• Dedicated and enthusiastic representative who embodies the spirit of hospitality and committed to delivering exceptional service to our guests
• Excellent communication skills in English (Dutch is not required)
• Relevant work experience
• Solution-oriented and a proactive work attitude
• Living in the area around Amsterdam

Organisation
Fita Hotel is een klein hotel met 21 kamers gelegen aan de Jan Luijkenstraat, Museumkwartier. We werken in een klein team dat zich richt op persoonlijke service en op maat gemaakte gastvrijheid. Ons doel is om een uitstekende ervaring te creëren voor onze gasten, die begint op het moment dat ze de reservering maken en eindigt wanneer ze weer thuis zijn. Samen als een team zijn we gepassioneerd om onze gasten te assisteren en zullen altijd enthousiast zijn om hun verwachtingen te overtreffen.

Offer
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Ref.nr.:160313 - RT202831542